Global airport trade association Airports Council International (ACI) has announced the recipients of the 2014 Airport Service Quality (ASQ) Awards.
The awards were based on the ACI ASQ Survey that records a passenger's immediate appraisal from check-in through departure at the gate at more than 300 airports worldwide.
These awards represent passengers’ views on 34 key service indicators and are an objective and accurate indicator of the top worldwide performing airports with regard to passenger service.
The airports that secured the best airport award according to region are Mauritius (Africa), Seoul Incheon (Asia-Pacific), Keflavik (Europe), Guayaquil (Latin America-Caribbean), Amman (Middle East) and Indianapolis (North America). In the Middle East, passengers ranked the best airport for the region as Amman (AMM) Queen Alia International Airport in Jordan, followed by Abu Dhabi (AUH) International Airport in the United Arab Emirates.
Ben Gurion International Airport (TLV) in Israel was ranked third and Hamad International Airport in Qatar fourth place.
